Privacy Policy

Cloverpin ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy explains what information we collect when you use our Services, how we use that information, and the choices you have about your information.

Effective Date: 05/15/2024

1. Information We Collect

collect the following information from you:

  • Account Information: When you create an account, we collect your email address and any other information you choose to provide. If you sign up using your Google or Facebook account, we will collect the information you have authorized those platforms to share with us.
  • Listing Information: When you post a listing, we collect information about the listing, such as the title, description, category, location, and images.
  • Usage Data: We collect information about your use of the Services, such as the pages you visit, the searches you perform, and the listings you view. This information is collected using cookies and other tracking technologies, including Google Analytics.
  • Device Information: We collect information about the device you use to access the Services, such as your IP address, browser type, and operating system.

2. Use of Information

We use the information we collect to:

  • Provide and improve the Services
  • Create and manage your account
  • Process your transactions
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and requests
  • Analyze the use of the Services, including through Google Analytics

3. Third-Party Services

We use a variety of third-party services to provide the Services, including:

  • Facebook: We use Facebook Login to allow you to sign up for an account using your Facebook credentials. Facebook will provide us with certain information about you, such as your name, email address, and profile picture. You can learn more about Facebook's privacy practices here: https://www.facebook.com/help/193677450678703
  • Google: We use Google Sign-in to allow you to sign up for an account using your Google credentials. Google will provide us with certain information about you, such as your name, email address, and profile picture. You can learn more about Google's privacy practices here: https://policies.google.com/privacy?hl=en-US
  • PubNub: We use PubNub to provide real-time communication features on the Services. PubNub collects information about your device and how you use the Services. You can learn more about PubNub's privacy practices here: https://www.pubnub.com/trust/legal/privacy-policy/
  • SendGrid: We use SendGrid to send you email communications. SendGrid collects information about your email address and how you interact with our emails. You can learn more about SendGrid's privacy practices here: https://sendgrid.com/en-us/policies/security
  • Stripe: We use Stripe to process your payments. Stripe collects information about your payment methods and billing information. You can learn more about Stripe's privacy practices here: https://stripe.com/privacy Twilio: We use Twilio to send you SMS notifications. Twilio collects information about your phone number and how you interact with our SMS messages. You can learn more about Twilio's privacy practices here: https://www.twilio.com/en-us/legal/privacy
  • Google Analytics: We use Google Analytics to track and analyze user traffic on our website. Google Analytics collects information about your device, your browsing behavior on our website, and your approximate location. You can learn more about Google Analytics' privacy practices here: https://policies.google.com/privacy?hl=en-US

    These third-party services may have their own privacy policies, which you should review carefully. We are not responsible for the privacy practices of any third-party services.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Services. Cookies are small data files that are stored on your device. We use the following types of cookies:

  • Session Cookies: These cookies are temporary and expire when you close your browser. They are used to track your activity on the website during a single browsing session.
  • Persistent Cookies: These cookies remain on your device until they expire or are deleted. They are used to remember your preferences and settings when you return to the website.
  • Analytics Cookies: These cookies are used to collect information about how you use the website, such as the pages you visit and the links you click. We use this information to improve the website and your user experience.
  • Third-Party Cookies: These cookies are placed on your device by third-party services that we use, such as Google Analytics and social media platforms. These third-party services use the information collected from these cookies for their own purposes. You can learn more about the privacy practices of these third-party services by visiting their websites.

5. Your Choices

You have the following choices about your information:

  • Access Your Information: You can access and update your account information at any time.
  • Unsubscribe from Marketing Communications: You can unsubscribe from our marketing communications by clicking the unsubscribe link in any email we send you.
  • Delete Your Account: You can delete your account by visiting the user dashboard.
  • Control Cookies: You can control cookies through your web browser settings. Most browsers allow you to block cookies altogether or to choose which cookies to accept. However, blocking cookies may prevent you from using some of the features of the Services.
  • Opt Out of Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us. We will delete the information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the website. We encourage you to review the Privacy Policy regularly to stay informed about changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@cloverpin.com.